You may return most new, unopened items within 30 days of delivery for a refund. Most purchases are subject to a 25% restocking fee.
Returns are not applicable to any product or items that had to be cut to order, which includes all soft gaskets (ring and full face) and sheets, such as gasket sheet material. These are custom cut and cannot be returned.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We only ship to locations within the Continental United States. We do not ship to countries outside of the United States. Note that there are restrictions on some products, and all of our products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Unless otherwise stated or a fixed shipping rate is applied to the item, the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.